AMC Terms & Conditions

1. Service Coverage

• The AMC covers preventive maintenance, cleaning, and inspection of your RO water purifier.
• Includes filter replacement, UV lamp check, and minor adjustments as required.
• Only genuine spare parts are provided under the plan.

2. AMC Duration

• AMC is valid for 12 months from the date of activation.
• Number of service visits depends on the specific plan purchased.

3. Service Exclusions

• Damage due to improper usage, electrical faults, or water supply issues is not covered.
• Major repairs or replacement beyond regular servicing will be charged separately.
• Unauthorized modifications or third-party servicing void the AMC coverage.

4. Scheduling & Support

• Services are provided by appointment at the customer’s doorstep.
• Customers should provide accurate contact details for scheduling visits.
• Emergency service requests are subject to availability.

5. Cancellation & Refund

• AMC can be cancelled within 7 days of purchase for a full refund.
• No refund for services already availed.
• Cancellation after 7 days is subject to pro-rata refund at company discretion.

6. Customer Responsibilities

• Ensure RO unit is accessible and powered during service visits.
• Report any issues clearly to help technicians provide accurate service.

7. Limitation of Liability

• The company is not responsible for pre-existing damage or issues caused by negligence.
• AMC service is limited to the scope described above.

By purchasing the AMC plan, you agree to these Terms & Conditions.